Case Studies

Implementing a fully-digital customer experience for Australia's most-loved brand

Increased efficiency, reduced errors and increased visibility with Optus Contract Management Process

Centralising marketing process and customer database for improved efficiency and compliance

From lead capture to conversion: How we streamlined Optus' lead management process

Enhancing Application Integration  and Network Migration Post-Merger

Migrating from VMware vSphere to Nutanix Hyper-Converged Infrastructure

Upgrading SY3 Datacenter Backbone for Future Readiness

Enhancing Veolia's  network security and compliance using Cisco ISE 

Enhancing Customer Service with Salesforce Integration

Optimising Lead Conversion through Salesforce Integration

Consolidating Member Data into Salesforce Member 360

Aware Super – Driving Member Engagement Through Advanced Analytics, AI and Automation

HCF – Building a Dynamic Cyber Reporting System

Baldwin Risk Partners – Streamlining Advisor Experience with a Quote Flow Application

Retail Mall Optimisation – Leveraging Data for Better Operations

Urban Infrastructure Management – Leveraging StreetView GIS for Better Planning